{"id":3708,"date":"2023-10-24T13:44:40","date_gmt":"2023-10-24T13:44:40","guid":{"rendered":"https:\/\/www.floor17.nl\/?page_id=3708"},"modified":"2023-10-24T13:49:17","modified_gmt":"2023-10-24T13:49:17","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.floor17.nl\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy Leonardo\/ Floor17"},"content":{"rendered":"\t\t
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Privacy Statement<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Privacy Statement
Leonardo Hotels Benelux (Floor17)<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Introduction<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Welcome to the Leonardo Hotels Benelux Privacy Statement.<\/p>\n

This privacy statement applies to all services of the companies forming part of Leonardo Hotels Benelux except for services where reference is made to a privacy statement applying specifically to that service.<\/p>\n

Leonardo Hotels Benelux respects your privacy and is committed to protecting your personal data. This privacy statement informs you about how we collect and process your personal data. This includes when you, or someone on your behalf, makes a booking or reservation, requests information from us, contacts us (or we contact you), uses our websites or apps, links to our websites or apps, connects with us via social media, through our contact centre or hotels, apply for a job or any other engagement we have with you (regardless of where you are based). It also tells you about your privacy rights and how the law protects you.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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1. Important information and who we are<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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PURPOSE OF THIS PRIVACY STATEMENT<\/p>\n

This privacy statement aims to give you information on how Leonardo Hotels Benelux collects and processes your personal data in our dealings with you, including in providing accommodation and other services to you, including any data you may provide through our website, including by cookies.<\/p>\n

This general privacy statement may be supplemented by other special notices, we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data (such as for the AdvantageCLUB members, where you find a special notice\u00a0here<\/a>). This privacy statement supplements our other special notices and is not intended to override them.<\/p>\n

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<\/a>CONTROLLER<\/p>\n

Leonardo Hotels Benelux is made up of different legal entities which are operated by Fattal Netherlands Opcos B.V., Fattal Hotels Management (Belgium) and Leonardo Opco Overamstel B.V. Leonardo Hotels Benelux is part of Fattal Hotels Group. This privacy statement is issued on behalf of Leonardo Hotels Benelux so when we mention “Leonardo Hotels Benelux”, “we”, “us” or “our” in this privacy statement, we are referring to the relevant company in the Leonardo Hotels Group responsible for processing your data. All companies of Leonardo Hotels Benelux are listed\u00a0here<\/a>.<\/p>\n

The Leonardo Hotels Benelux\u2019 affiliates operating the hotels in which you stay or receive our services is the controller for the data processing of such accommodation service or other services\u2019 receipt. You can book on this website other hotels of the Fattal Hotels Group which are not operated by Leonardo Hotels Benelux. The companies operating these hotels are listed\u00a0here<\/a>.<\/p>\n

If you have any questions about this privacy statement, including any requests to exercise your legal rights, please contact the Data Protection Officer using the details set out below:<\/p>\n

<\/a>CONTACT DETAILS
E-mail address:
privacy@leonardo-hotels.nl<\/a>\u00a0\/\u00a0privacy@leonardo-hotels.be<\/a><\/p>\n

Postal address:
Leonardo Hotels Benelux<\/strong>
Attn. Data Protection Officer
Staalmeesterslaan 410
1057 PH AMSTERDAM
The Netherlands<\/p>\n

You have the right to make a complaint at any time to the data protection authority supervising us, by informing the Dutch Data Protection Authority (Dutch DPA); postal address: Autoriteit Persoonsgegevens, PO Box 93374, 2509 AJ Den Haag, The Netherlands\u00a0Autoriteitpersoonsgegevens.nl\/en<\/a><\/p>\n

For Belgium, please inform the Belgium Data Protection Authority (Belgium DPA); postal address: Gegevensbeschermingsautoriteit, Drukpersstraat 35, 1000 Brussels, Belgium.\u00a0Dataprotectionauthority.be<\/a><\/p>\n

We would, however, appreciate the chance to deal with your concerns before you approach the Authority so, please\u00a0contact us<\/a>\u00a0or our Data Protection Officer in the first instance.<\/p>\n

This version was last updated on March 2, 2022. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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2. The data we collect about you<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Personal data, or personal information, means any information about an individual from which that person can be identified. Data where the identity has been removed (anonymous data) is therefore not personal data.<\/p>\n

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:<\/p>\n

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Identity data<\/strong>\u00a0includes first name, last name, username, or similar identifier, title, date of birth, place of birth, nationality, passport or ID card number, gender, and car number plate.<\/p>\n

Contact data<\/strong>\u00a0includes billing address, home address, e-mail address, and fax and telephone numbers.<\/p>\n

Special requirements data<\/strong>\u00a0includes health, disability and religious or dietary requirements only if you notify us of any special needs and provide this information.<\/p>\n

Booking and transaction data<\/strong>\u00a0includes bank account or payment card details and details about payments, purpose of stay and other details of your bookings, stays and other services you have purchased from us, and comments and responses to surveys you provided relating to our service.<\/p>\n

Technical data of your visit to this website<\/strong>\u00a0includes your internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

AdvantageCLUB and other profile data<\/strong>\u00a0include your e-mail address registered for the AdvantageCLUB and password, AdvantageCLUB membership number used for any partner programs (e.g., Miles & More) services provided to you, your interests and preferences, feedback, and survey responses. If you are an AdvantageCLUB member, please also see the Leonardo AdvantageCLUB membership\u00a0Data privacy statement<\/a>, which covers more detailed all aspects of our data processing relating to the AdvantageCLUB and which prevails over this privacy statement for AdvantageCLUB issues.<\/p>\n

Usage data<\/strong>\u00a0includes information about how you use our services or link with us via social media and our website.<\/p>\n


We will not collect all the data referred to above in each case, but only such data required for the specific legal grounds.<\/p>\n

Under normal circumstances, we will only collect special categories of personal data about you (this includes details about your religious beliefs or information about your health needs and disabilities (“special requirements data”) to the extent that it is volunteered by you or on your behalf and is needed to cater to your requirements during your stay with us or other use of our facilities or services. We may also, however, need to process such information in the event of an accident or a medical or other emergency during your stay or your other use of our facilities.<\/p>\n

We obtain limited information about children who are booked to stay at our hotels (number, age, and where legally required, other data such as name, date of birth, place of birth).<\/p>\n

<\/a>IF YOU FAIL TO PROVIDE PERSONAL DATA<\/p>\n

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with accommodation or our other services). In this case, we may have to cancel a booking or other service you have with us, but we will notify you if this is the case at the time.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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3. How is your personal data collected?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We use different methods to collect data from and about you including through:<\/p>\n

Direct interactions<\/strong><\/p>\n

You may give us your Identity, Contact, Booking and Transaction data by filling in forms or by corresponding with us by post, phone, e-mail, via our websites, on social media or otherwise. This includes personal data you provide when you:<\/p>\n